Privacy Policy

Effective Date: July 2025

This Privacy Policy explains how LuminLead ("we", "us", "our") collects, uses, discloses, and protects your information when you use our website (luminlead.com) and our services.

1. Information We Collect

Contact Information (email, business name, website)
Browsing Data (IP address, browser, timestamps)
Campaign Data (email response rates, lead behavior)

2. How We Use Your Information

To deliver our lead generation services
To analyze performance and improve our systems
To respond to inquiries and provide support
To comply with legal obligations

3. Legal Basis for Processing (GDPR)

Performance of a contract
Legitimate interest
Consent (where required)
Legal compliance

4. Data Sharing

We do not sell personal data. We may share data with service providers for:

Email delivery (e.g., Gmail, Outlook)
CRM integration
Analytics & monitoring

5. Your Rights

Access, update, or delete your personal data
Object to or restrict processing
Withdraw consent
Request data portability

6. Data Retention

We retain your data as long as necessary to fulfill the purpose of collection, and longer if legally required.

7. Cookies

We use cookies for analytics and site optimization. By using the site, you consent to our cookie use.

8. International Transfers

Data may be processed in the EU or the US. We use secure and compliant processors with appropriate safeguards (Standard Contractual Clauses or equivalent).

9. Contact

For questions or to exercise your rights, email: privacy@luminlead.com